Faqs

How can I track my order?

You can track your order using the tracking link sent to your registered email/SMS after dispatch.
Alternatively, log in to your Gear India account → Go to My Orders → Click on Track Order.

What is the return and refund policy?

We offer a 7-day return policy for eligible products. Items must be unused, with original packaging.
Once approved, refunds are initiated within 3–5 working days to the original payment method.

Why can't I log in to my account?

Please ensure you’re using the correct email and password.
Try resetting your password if you’ve forgotten it.
Still having trouble? Contact our support team at support@gearindia.in or via the chat widget.

What are the shipping charges and delivery time?

We offer free shipping on all prepaid orders across India.
Standard delivery usually takes 3–7 business days, depending on your location.
Cash-on-Delivery (COD) may include minimal charges.

Didn’t receive a confirmation or tracking email?

Please check your spam/junk folder. If still not found, reach out to us at orders@gearindia.in with your order number.

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